Frequently asked questions.
Questions that come up most often during sourcing and project review. Anything product-specific is confirmed at quotation.
Both. The product directory covers catalog items; sequence-based work goes through the custom synthesis route.
Which records apply depends on the product and the agreement. The quality and documentation page explains what each record covers and what to check on it.
The inquiry is reviewed technically and commercially first. Price, quantity, form, lead time and delivery terms are confirmed together in the quotation.
It depends on the product, the quantity and whether the work is catalog supply or a custom project. The lead time for your order is stated in the quotation.
Onward supply is handled as a partner arrangement. The distributors page lists what needs to be established first.
Use the employee verification page. Treat any request to change payment details as unverified until confirmed through a known contact.
Safety documentation is requested with the product inquiry. Which sheets apply depends on the product and the destination market.