Privacy Policy

1. Scope

This policy applies to information submitted through this website, including product inquiries, custom project requests, contact forms, employee-verification requests and any files voluntarily uploaded by a visitor.

2. Information we may collect

• Name, job title, company or institution and country or region.
• Business email, telephone or WhatsApp contact.
• Product names, peptide sequences, specifications, quantities and project requirements.
• Files uploaded for quotation or technical review.
• Technical information such as browser type, device information, IP address and basic usage logs when enabled.

Do not submit confidential, personal or regulated information unless an approved company channel and appropriate agreement are in place.

3. How information may be used

• To respond to product, quotation and project inquiries.
• To coordinate technical, documentation, packing and delivery requirements.
• To verify official employee contact information.
• To maintain website security, prevent abuse and improve website performance.
• To comply with applicable legal or contractual obligations.

4. Information sharing

Information may be shared with authorized personnel, service providers or project partners only as reasonably necessary for the stated business purpose. The final policy should identify the company’s actual processors, hosting providers, email systems, CRM tools and any cross-border transfer arrangements.

5. Retention

Inquiry and project information should be retained only for a documented business, contractual or legal purpose. Replace this paragraph with the company’s verified retention periods and deletion process.

6. Security

Reasonable administrative and technical measures should be used to protect submitted information. No internet transmission or storage method can be guaranteed as completely secure. Sensitive sequences or commercial data should be submitted only through a verified channel.

7. Your choices and requests

Depending on applicable law, a user may be able to request access, correction, deletion, restriction or a copy of personal information. The company should publish a verified request process, identity-check procedure and response contact.

8. Contact

Privacy requests may be submitted through the Contact page until a dedicated privacy address is published. The legal entity and registered address must be added before this policy goes live.